CallOcare is a leading provider of customer Centric

Call Centre
Solutions and Services

We Help to Create & Maintain a Superior their Customers

At CallOCare, we recognise the importance of the relationship between a business and its clients and help organisations create and maintain strong engagement with their customers. We are a leading provider of customer-centric call centre solutions and services and are a top choice for call centre outsourcing.

The services we provide aim at managing, monitoring, and fostering customer interactions and relationships through various communication channels. Our call centres in Sri Lanka help businesses create and maintain a superior end-to-end service for their customers, through services like live chat support, telemarketing, customer support and lead generation.

We offer a range of services at competitive pricing and flexible plans to accommodate your unique requirements and needs. Whether you are looking to remove communication and workflow barriers or automate business processes, the team at CallOCare will provide call centre solutions that will help you build strong customer relationships and optimise workforce for lower investments.

These are the benefits your business will get by choosing CallOCare when outsourcing your call centre solutions and services.

Our unique delivery model coupled with our partner network and strong in-house engineering team enables us to comprehend the requirements of our clients and provide tailored solutions for their enterprise IT problems. We consider our strong partner network, expertise, service dedication and turnaround time as our competitive edge, especially in serving the demands of the SME organizations.

Our unique delivery model coupled with our partner network and strong in-house engineering team enables us to comprehend the requirements of our clients and provide tailored solutions for their enterprise IT problems. We consider our strong partner network, expertise, service dedication and turnaround time as our competitive edge, especially in serving the demands of the SME organizations.

callOcare offers a niche outsourced call centre service provides unique alternatives to your needs. Whatever your operational challenge, with callOcare you can consider it solved! We maintain our clients’ most pivotal relationships by delivering professional and engaging customer- and employee interactions on a daily basis. We have a proven ability to boost revenues, reinforce brand values and support stakeholder morale. We contribute substantially to the operational efficiency and growth of clients across all sectors – without any risk to the client.